I started the process on 1 August 2012 and recieved an immediate response with a seven digit confirmation number. Be sure to submit your DD 214 with your application along with your bank account numbers. If you don't have a bank account I suggest you open one with U.S BANK. they are more than happy to help and are Vet friendly. If you cannot scan files electronically to VONAPP, then mail your documents to your regional office. Be sure to submit your confirmation number with any documents you sumbit to V.A.